Other than a number of politicians at home and abroad with Twitter diarrhea, and cases like Cambridge Analytics's abuse of Facebook there seems to be a real lag in technology enhancing real democracy in the same way it has enhanced office productivity or communications.
The story - and I'll admit to not knowing whether it was 100% true or not - about a US city in the 80s that used to hold regular referenda by measuring the water pressure drop at two times in the evening....basically 7pm flush for yes and 8pm flush for no was a one of democracy in action.
In an era where (nearly) everyone has a smart 'phone or access to the internet (even if just thru the library) it seems as if politicians still use technology to tell us what to think, believe or do as opposed to trying to listed to what people want.
Corporations with good marketing do significant levels of "social listening" - AI assessments of the consumers' sentiment towards their brand, their individual product or the sector and use this to change policy, marketing campaign or product design. Our politicians seem to be very ignorant of peoples' real sentiment and then spend their time arguing against that sentiment or defending their positions as opposed to acknowledging it.
Referenda seem to be made very big deals of - somehow we're supposed to be grateful for them and appreciate the one question once a year - yet the constitution is held up time and again as a reason governments can't address structural issues like more reasonable CPO, politicians pensions, etc.
For the money the government had planned to spend on tax payer funded re-election PR - aka "strategic communications" they could have build a robust and secure portal for weekly or monthly polls to replace referenda, make all the information available online, make the electoral register available online and capture the votes online.
Does anyone else share the sense that as a two way tool for communicating technology is being ignored by politicians who are far more interested in a one-way dialogue - from them to you - so they only have to deal with the little people once in 5 years?