When you call administrators in, one of the first things they do is put a pause on payments to creditors so that a thorough check on where the money's going can take place and first preference creditors can be identified. Now when you have a voucher or gift card or credit note to that company, you are in fact a creditor, and a creditor on a very low rung of the ladder. So it means that you can't use these vouchers in the initial stage of administration, and possibly never in the event of liquidation.
It's something that happens everyone, it hit Game recently enough as well. People will complain, but ultimately if it's just faceless spods, no one really cares. Unless you get a photogenic child with disabilities who's education is being impacted by the move. Like if that happens it'll cause significant negative publicity. But that won't happen right. Right?
Now this KILLS Comet. Not just in terms of good will, but it's the sort of story that makes people realise "Hm. If I buy something from these guys tomorrow and it goes wrong, it's pretty likely I'm stuffed." So people won't shop there. At all.A mother whose son has cerebral palsy has spoken of her anger after struggling electrical retailer Comet refused to accept a £500 gift card.
Maria Horton was given the card by the charity Family Fund to buy an iPad to help her son Sam, four, with his school work.
But when she visited a Comet story in Plymouth, staff refused to accept it.
Administrators for the retail store say the use of gift cards and vouchers has been temporarily suspended.
"I spoke to the manager and he said the same thing, that I would have to go away without the goods.
It's something Administrators need to stop doing. If you move into a business that has a chance of recovery, the most important thing is to provide BAU to the public. The second the façade slips, the mask crashes to the floor and cracks into pieces.