Irish people misuse their TDs and national politics suffers as a result. E.g.
Johnny (not the brightest) asks his TD for help with rejected grant form, TD fixes elementary error, Johnny feels the TD pulled a stroke for him.
I propose that constituents should first have to go to their Citizens Information Centre for help, and if problem not resolved there, then they can go to their TD.
Obviously if a constituent has a problem of the form where it must go to the TD: the Citizens Information Centre will recognise this. And any constituent can bring a problem(resolved or not) to their TD after say a 6 week wait.
I'd propose to put this on statutory footing (like the no lobbying Nama), with penalties for TDs if they deal in the first instance with a constituent.