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THE mother of a two-year old child was charged 484 euro by Ryanair for a booking error which she believed had been amended. [/COLOR]
[COLOR=#800080]Leanne Carey, Sean Heuston Place, had to pay for a ticket for her son Seán, who had been booked as an infant. [/COLOR]
[COLOR=#800080]With 30 family members waiting to board the flight, she felt obliged to pay as she was put in a position she described as, “nothing short of putting a gun to my head”. Her mother, Marian Carey, had made a group booking online for the flight to Torremolinos and was unsure whether she had booked the correct type of ticket for her grandson.[/COLOR]
[COLOR=#800080]Marian called Ryanair to ensure the infant ticket she had booked was correct.[/COLOR]
[COLOR=#800080]When she provided Ryanair with the toddler’s date of birth, she claimed she was assured the infant ticket booked online was correct. [/COLOR]
[COLOR=#800080]However, when Leanne arrived at Shannon, she was informed that it was incorrect as Seán was over two, and a child’s ticket was required.[/COLOR]
[COLOR=#800080]Leanne initially refused to pay the e484.[/COLOR]
[COLOR=#800080]She and her partner decided that they could not afford to pay and they would have to stay at home with her three children.[/COLOR]
[COLOR=#800080]It was only when her daughter
offered to contribute some of her communion money, that Leanne decided to pay.[/COLOR]