An interesting anecdote for champions of public, union-run, monopolies like Irish Rail.
Having become fed up with the hidden and ancillary costs of 'budget' air travel, I've decided to make my next trip to London by rail. It will take a bit longer, but it will cost less and reduce the emissions associated with the trip.
So, I looked up Irish Rail's website to find out how I book a ticket.
There a snippet of information, and the user is told to call a Dublin number (not a Lo-call number) to book their ticket.
So I call this number and what do I get?
An answering service with a message saying they are too busy to take my call and goodbye.
Perhaps SIPTU/ITGWU could publish a timetable of Irish Rail teabreaks so that my call might be answered next time?



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