Tony Mullins, whose 82-year-old mother Kitty died at the facility in February 2004, said it was disgraceful staff in the Health Service Executive (HSE) could neglect their job and remain anonymous.
“The report confirms abuse, it confirms the absolute incompetence and neglect by the HSE to fulfil its duties, I don’t understand that,” said Mr Mullins, of the Leas Cross Deaths Relatives Action Group.
“It’s extraordinary what you can get away with in the HSE, it’s almost like they are some evil empire like the KGB. There’s no accountability and there’s no political will for accountability.”
Age Action said vulnerable residents who suffered sub-standard care were seriously betrayed by those responsible for managing the home and regulating standards there.
“The arms of the state responsible for protecting these people let them down, and let them down in a major way,” said spokesman Eamon Timmins.
“It is unclear if the systemic failures would have hidden the problem if it had not been for the media.”