hmmm. The better reports film shuffling feet - which keeps it discreet in the report. But at the time, if you were in the q , you would resent the intrusion. I cant understand why people still need to queue once it has being established its a genuine case. Once a month even would do. I just receive my illness benefit into my account each week. No queues. If the system needs to be more sympathetic it could try at least.



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