New €5 Ryanair charge as check-in desks scrapped

[adamirer]

This just gets more and more insane. After the €1 to use the toilet charge (which you know they'll add a credit card use fee on...), Ryanair are going one further. Having already brought in a fee to check yourself in 9and thus saving them the trouble of doing so)... they now...

New €5 Ryanair charge as check-in desks scrapped - National News, Frontpage - Independent.ie

RYANAIR is now going to charge you for doing all the work of checking in yourself.

The airline is abolishing airport check-in from October -- but will shortly introduce a new €5 per person web check-in fee for the privilege of checking in online and printing your own boarding card. ........

Consumer bodies described the new impositions as "the straw that could break the camel's back" in terms of driving customers away from Ryanair.

Spokesman Stephen McNamara defended the decision to charge customers who are now forced to check in at home and print their own boarding cards.

"We are providing them with the facility to check in online. Websites don't build themselves you know," he said.

_________________________

I mean seriously. They drop 100 staff from Dublin airport by doing this, making a huge saving but force people to pay to print off their ticket??? It's insane!

I already gave up travelling with ryanair some time ago on any route where i had a choice, when I found aer lingus prices had reached parity. Since then the behaviour of the company has just gotten more bizarre.

O'Leary has defend all previous charges claiming they were avoidable - that you didn;t have to use a credit card, you could use a (charge?) card (be grateful if someone can explain - I didnt think you could use laser on the site), that you avoid baggage fee if you don't check it in - but which massively limits what you can a) pack b) bring through security.

The toilet thing seems to have been floated to see the reaction, but until boeing can make a mechanism to take cards (coins in door won't work apparantly) its a non-runner. No work if there will be a transaction fee for using a credit card! If you don't have a credit card.. (under 18?), ..well.. hold it!!!!

But charging you to print off your own ticket. What a bloody joke.

[odie1kanobe]

http://www.politics.ie/transport/475...eck-desks.html

Well covered in existing thread.

[seabhcan]

This just gets more and more insane. After the €1 to use the toilet charge (which you know they'll add a credit card use fee on...), Ryanair are going one further. Having already brought in a fee to check yourself in 9and thus saving them the trouble of doing so)... they now...

New €5 Ryanair charge as check-in desks scrapped - National News, Frontpage - Independent.ie

RYANAIR is now going to charge you for doing all the work of checking in yourself.

The airline is abolishing airport check-in from October -- but will shortly introduce a new €5 per person web check-in fee for the privilege of checking in online and printing your own boarding card. ........

Consumer bodies described the new impositions as "the straw that could break the camel's back" in terms of driving customers away from Ryanair.

Spokesman Stephen McNamara defended the decision to charge customers who are now forced to check in at home and print their own boarding cards.

"We are providing them with the facility to check in online. Websites don't build themselves you know," he said.

_________________________

I mean seriously. They drop 100 staff from Dublin airport by doing this, making a huge saving but force people to pay to print off their ticket??? It's insane!

I already gave up travelling with ryanair some time ago on any route where i had a choice, when I found aer lingus prices had reached parity. Since then the behaviour of the company has just gotten more bizarre.

O'Leary has defend all previous charges claiming they were avoidable - that you didn;t have to use a credit card, you could use a (charge?) card (be grateful if someone can explain - I didnt think you could use laser on the site), that you avoid baggage fee if you don't check it in - but which massively limits what you can a) pack b) bring through security.

The toilet thing seems to have been floated to see the reaction, but until boeing can make a mechanism to take cards (coins in door won't work apparantly) its a non-runner. No work if there will be a transaction fee for using a credit card! If you don't have a credit card.. (under 18?), ..well.. hold it!!!!

But charging you to print off your own ticket. What a bloody joke.

(There are a couple of other threads on this.)

The most annoying thing is that you can't do it all in one go. You have to go on-line to pay for your ticket. Then you have to go online again before the flight and pay again for the boarding card.

Why not just e-mail the damn boarding card when you buy the flight?

[martino]

Yes, I'm getting fed up of Ryanair too and will use Aer Lingus where possible. Thing is Aer Lingus only allow 6kg hand luggage, Ryanair 10kg. I don't know, maybe I'll just stay at home from now on.

[seabhcan]

Yes, I'm getting fed up of Ryanair too and will use Aer Lingus where possible. Thing is Aer Lingus only allow 6kg hand luggage, Ryanair 10kg. I don't know, maybe I'll just stay at home from now on.

I've never seen the 6kg rule enforced.

6kg is a joke.

[martino]

I haven't either, but still it makes me feel uncomfortable to know they could pull me up about it if they wanted to. Ryanair have staff going around the queues at the boarding gates at Dublin Airport now with boxes, looking for people with oversized hand luggage items. If your bag doesn't fit in the box you have to pay €30 to have it brought onboard.

[locke]

Yes, I'm getting fed up of Ryanair too and will use Aer Lingus where possible. Thing is Aer Lingus only allow 6kg hand luggage, Ryanair 10kg. I don't know, maybe I'll just stay at home from now on.

I've got say, I've never seen Aer Lingus weighing bags. I've seen some checked for dimension, but never weight.

Given the size of bag allowed by Aer Lingus as hand baggage, you'd pretty much want to be packing it with foam to stay under the weight limit.

[adamirer]

hmmmm quite a few issues in the other thread I hadn't thought of. But whatever about getting rid of the desks, doing it and then charging you for the priviledge is just a straw too far.

[diablo]

I've never seen the 6kg rule enforced.

6kg is a joke.

I have seen it enforced. Recently at Barcelona I queued for about an hour to check in for an AL flight because they weighed all hand luggage and half the people had to pay to check it in. Of course they all argue for a few minutes which slowed down the process. I was only there for the day so just had a laptop bag but that even weighed 5kg.

Checking in raises my blood pressure. I love online check in and it's worth a fiver.

[martino]

It might be a good marketing idea for Aer Lingus to come out and match, or even exceed, Ryanair's 10kg hand luggage limit.