I think a couple of banks released figures today including the 'bad debt' adjustments. In other words, they've already factored in bad debts. It's just a question of allocating.
You should use both letters to your advantage in case things really go pear shaped and you end up in court defending your right to stay in your home. Contact them and tell them you want to take them up on their offer contained in the first letter especially now that you received the second letter telling you you are now in trouble.
ShoutingIsLeadership >> Have you clarified your own personal answers, to the generality in the above points.
Keep in mind
The UK is not & never has been >> some haven designed for the average person in debt.
Pro rata
The UK has 15 times the repossession rate of family homes than Ireland has.
Neither is the UK a destination of easy employment >> or one expecting any growth (the very opposite)
UK Unemployment for under 25 males >> is currently over 25% (along with Ireland 35%, one of the worst rates anywhere in Europe)
Best of luck with the decisions >> do what ever is best for you & your family.
have you kept any correspondance with the bank?
make sure that you do and any letters you do send them send via registered post so
they can't 'go missing'![]()