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Thread: AIB slips out news of its latest 'mixup' over €4m. charges on 40000 accounts.

  1. #11
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    the speed that state operates at never ceases to amaze me, do AIB have computers or do they just use crayons and bits of old newspaper to scribble down the odd amount and guess the rest

  2. #12
    Politics.ie Regular cyberianpan's Avatar
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    Quote Originally Posted by charley View Post
    the speed that state operates at never ceases to amaze me, do AIB have computers or do they just use crayons and bits of old newspaper to scribble down the odd amount and guess the rest
    Well they did engage on a massive upgrade of systems a few years back:

    Allied Irish Bank selects Indian IT firm i-flex as strategic partner for transformation of its retail operations

    They declared it "live" with little obvious benefits... and almost €400m spent...

    cYp
    "Yawn , am I alive yet ?"

  3. #13
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    did they buy it off the e -voting machine salesman

  4. #14
    He3
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    What a joke

    New broom sweeps latest dirt under familiar carpet.

    THE FINANCIAL Regulator has said it is reviewing how to strengthen enforcement against overcharging by banks after AIB admitted charging 40,000 customers incorrect fees and interest over several years due to an error discovered in November 2008.

    Matthew Elderfield, who took over as head of financial regulation last month, said that the regulator was concerned that financial institutions “continue to experience control failures” that result in customers being overcharged.


    Regulator holds review after AIB overcharges 40,000 customers - The Irish Times - Tue, Feb 09, 2010

  5. #15
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    Quote Originally Posted by stonethrower View Post
    Yes indeed, very cynical to slip this out in the wake of Lee announcement. From what I heard the Financial Regulator has known since November 2008. This is one of dozens of overcharging incidents in the last 10 years.
    True indeed. It would be worth checking the press releases issued by government immediately following Lee's announcement yesterday. Could be a few gems.

  6. #16
    Politics.ie Regular MsAnneThrope's Avatar
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    Who remembers this Prime Time Investigates program from December 2005?

    Investigation into banking industry: "Katie Hannon reports on the profit-making processes of Irish banks and the culture of overcharging customers"

    Here we are years later and plus ça change, plus c'est la même chose...

    It is encouraging to see the new Regulator bearing his teeth though. I think that boy might be a good signing...
    We all love animals. Why do we call some 'pets' and others 'dinner'?

  7. #17
    Politics.ie Regular Mitsui2's Avatar
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    Quote Originally Posted by He3 View Post
    The Regulator is tearing into them demanding fast action or else -
    He demands they get in touch with "potentially impacted customers" before the end of next December. That's fast action?

  8. #18
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    Quote Originally Posted by Mitsui2 View Post
    He demands they get in touch with "potentially impacted customers" before the end of next December. That's fast action?
    and they have to pay back the money they robbed in some period up to November last year by end March next year.

    Looks fast to me

    Robbers everywhere will be quaking in their boardrooms.

  9. #19
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    Quote Originally Posted by MsAnneThrope View Post
    Who remembers this Prime Time Investigates program from December 2005?

    Investigation into banking industry: "Katie Hannon reports on the profit-making processes of Irish banks and the culture of overcharging customers"

    Here we are years later and plus ça change, plus c'est la même chose...

    It is encouraging to see the new Regulator bearing his teeth though. I think that boy might be a good signing...
    We must distinguish between two different Regulators here. The outgoing Financial Services Ombudsman was the one who was slamming the banks for mugging older customers. The recent signing from the Caribbean is a different Regulator and his statements on this latest 'cultural expression' by four banks do little to inspire confidence in customers.

    What other robber would be given over a year to pay back whatever they themselves (with their buddies agreement) say they robbed, with interest, but no sanction whatever? After multiple previous similar crimes?

  10. #20
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    every time there is a f**k up someone in senior management needs to be sacked,

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