the speed that state operates at never ceases to amaze me, do AIB have computers or do they just use crayons and bits of old newspaper to scribble down the odd amount and guess the rest
the speed that state operates at never ceases to amaze me, do AIB have computers or do they just use crayons and bits of old newspaper to scribble down the odd amount and guess the rest
Well they did engage on a massive upgrade of systems a few years back:
Allied Irish Bank selects Indian IT firm i-flex as strategic partner for transformation of its retail operations
They declared it "live" with little obvious benefits... and almost €400m spent...
cYp
"Yawn , am I alive yet ?"
did they buy it off the e -voting machine salesman
New broom sweeps latest dirt under familiar carpet.
THE FINANCIAL Regulator has said it is reviewing how to strengthen enforcement against overcharging by banks after AIB admitted charging 40,000 customers incorrect fees and interest over several years due to an error discovered in November 2008.
Matthew Elderfield, who took over as head of financial regulation last month, said that the regulator was concerned that financial institutions “continue to experience control failures” that result in customers being overcharged.
Regulator holds review after AIB overcharges 40,000 customers - The Irish Times - Tue, Feb 09, 2010
Who remembers this Prime Time Investigates program from December 2005?
Investigation into banking industry: "Katie Hannon reports on the profit-making processes of Irish banks and the culture of overcharging customers"
Here we are years later and plus ça change, plus c'est la même chose...
It is encouraging to see the new Regulator bearing his teeth though. I think that boy might be a good signing...
We all love animals. Why do we call some 'pets' and others 'dinner'?
We must distinguish between two different Regulators here. The outgoing Financial Services Ombudsman was the one who was slamming the banks for mugging older customers. The recent signing from the Caribbean is a different Regulator and his statements on this latest 'cultural expression' by four banks do little to inspire confidence in customers.
What other robber would be given over a year to pay back whatever they themselves (with their buddies agreement) say they robbed, with interest, but no sanction whatever? After multiple previous similar crimes?
every time there is a f**k up someone in senior management needs to be sacked,